Values and Culture

Mission Statement

We are dedicated to the creation, growth and retention of the local independent insurance agency.

Core Values

Agency Interaction

  • Respect all people, value the differences and deal with them in the way we want to be dealt with.
  • Go the extra mile to give agencies knowledgeable advice and service to maximize their benefit and create value.
  • Handle agencies with an eye on profitability for them and for ourselves.
  • Treat agencies like partners.

Business Practices

  • Tirelessly pursue new growth opportunities for our agencies, our companies and ourselves.
  • Focus on commitments and profitability with all companies and agencies.
  • Maintain Preferred Agency status with strategic partner companies.
  • Research and utilize technology to enhance all that we do.
  • Innovate, create and foster the entrepreneurial spirit.
  • Select business relationships carefully.

Culture

  • Create value for our agencies and we create value for ourselves.
  • Build long-term relationships based on honesty and integrity.
  • Learn from our experiences and seek improvement.
  • Use tenacity and persistency to win every time.
  • Strive for the best image and reputation.
  • Take ownership in all that we do